A boil water advisory issued on Sunday, 15 August in the Town of Okotoks remains in place for some areas.
The initial advisory was issued by Alberta Health Services and Alberta Environment & Parks as a result of a loss of water pressure in the north part of the town.
The affected areas were in Zones 3 and 4, and included D’Arcy Ranch, partial areas of Sandstone, Crystal Shores, Crystal Green, Air Ranch, partial Crystal Ridge, Suntree, and more. The map below, published on Facebook, gives a breakdown of the neighborhoods impacted.
In the initial report, Chris Radford, operations & water utilities director for the Town of Okotoks, said: “While we continue to monitor demands on the water system, the depressurization has required citizens to follow a boil water advisory. We need to continue being vigilant in water conservation efforts.”
As well as boiling their water, residents were asked to reduce their overall water usage, and a complete outdoor water ban was issued. The advisory was set to remain in place until the appropriate flushing and bacteriological tests had been carried out.
In a further Facebook update, it was revealed that the loss of water pressure had been caused by a technical issue with the programming of a water level sensor, which “gave a false reading on water levels in the reservoir”.
According to officials, this issue has now been permanently resolved, and the affected water reservoirs are now recovering at their regular rate.
Yesterday (Tuesday, 17 August), the boil water advisory was lifted for the majority of residents. However, it remains in place for a number of areas, including Crystal Green Lane, Crystal Shores Hill, Highwood Drive, Threpoint Cove, Wolf Crescent, and Chinook Arch Way.
You can read the full list of affected areas in the post below.
Residents have been asked to continue to check the Town’s website, social media channels and local news for details.
To learn more about boil water notices and what they entail, click here.